Contact Facebook Customer Service | Update
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Pelengkap Bangunan
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Saturday, August 1, 2020
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Contact Facebook Office
Contact Facebook Customer Service
Method 1: Using Facebook Resources
1. Open the Facebook Help Center page. If you aren't currently logged right into Facebook, you'll require click the Log In switch in the top right corner of the page to enter your Facebook email address as well as password.
2. Testimonial the alternatives toolbar. This is at the top of the display, directly below the search bar-- you'll need to drag your mouse arrow over each option to see its subsections. Your options consist of the following:
- Utilizing Facebook - This section of the Help Center covers fundamental Facebook performance, including how-tos on friending, messaging, as well as account creation.
- Handling Your Account - Covers products such as your login as well as your profile setups.
- Privacy and Security - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.
- Plans and also Reporting - Covers standard reporting (misuse, spam, and so on) in addition to dealing with a deceases individual's Facebook account as well as reporting hacked or phony accounts.
- You can additionally take a look at the "Questions You May Have" and also "Popular Topics" areas on this page, since they cover usual concerns as well as grievances.
3. Select a relevant section. As an example, if you're having a trouble with an impostor account, you 'd pick the "Privacy and Safety" area and afterwards click Hacked and Fake Accounts.
4. Evaluation added options. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will bring up a series of actions that discuss ways to remedy your circumstance.
- As an example, Facebook recommends managing an impostor account by mosting likely to the account's profile page, clicking ..., and clicking Report, then following the on-screen guidelines.
5. Use the search bar to accelerate your procedure. To do this, just click the search bar at the top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and key in a few words connected to your grievance. You must see a number of suggestions pop up in a drop-down menu below the search bar.
- For instance, you might type in "impostor account", after that click on the "How do I report an account for impersonation?" result.
- The search bar right here just links to Facebook's pre-written short articles-- if you're looking for an answer to a details issue not covered in the Help Center, avoid ahead to the Area page.
6. Open Up the Ads Help Center page. If your business or page is having problems with advertisements, your questions are normally dealt with in this area.
- To look into marketing, you'll want to click Creating Ads or Managing Ads.
- For issues with marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you cannot locate your existing trouble provided anywhere in the Help Center, your best bet is to look for it in the community forums here.
- You'll see a search bar on top of this page-- you could look up topics (e.g., disabled accounts) from here.
Technique 2: Submitting a Grievance through the Bbb
1. Open Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This is on the reduced best side of the webpage next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Fill in the Qualification Questions type. Right here, you'll need to click the "Yes" or "No" checkbox for each and every of the adhering to questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to begin submitting the type again.
6. Click Proceed. If you intend to change the language of the following kinds, you must first click the "Select Language" bar in the leading left edge of the display and after that click your recommended language.
7. Complete the complaint kind. This will vary from person to person based upon one's individual info and also the nature of one's issue, but be sure to be as thorough as possible when submitting this type. You ought to consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Await an e-mail to get here. Facebook operates West Coast time, so expect your email to show up accordingly within 3 to 5 organisation days.
Method 3: Submitting a Charm for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't already been disabled (or isn't currently disabled), you won't be able to submit an appeal.
2. Click the "submit an appeal" link. This is towards all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You could also utilize a telephone number below.
4. Enter your full name. Make certain the name provided here directly matches the name on your account.
5. Click Choose Files. You'll also should publish a picture of an ID-- be it a chauffeur's permit, an authorization, or a passport photo.
- If you don't have an image of your ID available, take one currently and send it to yourself via email so you can download it to your desktop.
6. Click a file location. For instance, you may click Desktop here.
7. Click your ID image. This will certainly publish it to the Facebook type.
8. Type details right into the "Additional Info" box. This is the area where you could validate the resurgence of your account. Consider consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your type to Facebook for testimonial. Please keep in mind that you may not receive a reaction for a number of days.
- If you don't obtain an action within a week, try resubmitting your form.
Method 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" field in the leading right edge of your display.
3. Type in your name, email address, or contact number. See to it you can access whichever system you decide to go with.
4. Struck Enter.
5. Click Continue.
6. Check your preferred medium of communication for a code. For example, if you listed your phone number, you should get a message with a code.
- If you select email, inspect your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue again. You could likewise choose to log out of your account on all tools if you assume your account has actually been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has effectively been reset throughout all Facebook systems (e.g., mobile and also desktop alike).