Contacting Facebook Customer Service | Update
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Pelengkap Bangunan
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Saturday, July 18, 2020
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Contact Facebook Office
Contacting Facebook Customer Service
Approach 1: Utilizing Facebook Resources
1. Open Up the Facebook Help Center webpage. If you aren't already logged into Facebook, you'll need click the Log In button in the leading right edge of the page to enter your Facebook e-mail address and also password.
2. Evaluation the options toolbar. This is at the top of the screen, straight underneath the search bar-- you'll should drag your mouse arrow over each alternative to view its subsections. Your alternatives consist of the following:
- Utilizing Facebook - This area of the Help Center covers fundamental Facebook performance, including how-tos on friending, messaging, and account development.
- Handling Your Account - Covers products such as your login as well as your account setups.
- Personal privacy and Safety - Addresses account protection, unfriending people, and also hacked/fake accounts.
- Plans and Reporting - Covers fundamental reporting (misuse, spam, etc.) in addition to managing a deceases individual's Facebook account and reporting hacked or fake accounts.
- You could additionally take a look at the "Questions You May Have" as well as "Popular Topics" sections on this page, since they cover usual issues and issues.
3. Select an appropriate area. For example, if you're having an issue with an impostor account, you 'd choose the "Privacy and Safety" section then click Hacked and Fake Accounts.
4. Review additional choices. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will bring up a series of actions that describe how you can treat your circumstance.
- As an example, Facebook suggests managing an impostor account by going to the account's account page, clicking ..., as well as clicking Report, then adhering to the on-screen instructions.
5. Make use of the search bar to expedite your process. To do this, simply click the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and also enter a few words related to your problem. You must see several suggestions appear in a drop-down menu below the search bar.
- For example, you might type in "impostor account", then click the "How do I report an account for impersonation?" result.
- The search bar here just links to Facebook's pre-written posts-- if you're looking for a response to a specific concern not covered in the Help Center, avoid in advance to the Area page.
6. Open the Ads Help Center page. If your company or page is having concerns with advertisements, your concerns are typically dealt with in this area.
- To look into advertising, you'll wish to click Creating Ads or Managing Ads.
- For issues with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can't locate your current problem noted anywhere in the Help Center, your best choice is to search for it in the community forums here.
- You'll see a search bar on top of this page-- you could seek out topics (e.g., handicapped accounts) from here.
Technique 2: Submitting a Complaint by means of the Bbb
1. Open up Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This is on the lower ideal side of the page alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Certification Questions kind. Here, you'll need to click the "Yes" or "No" checkbox for each of the adhering to inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to begin filling out the form once again.
6. Click Proceed. If you want to transform the language of the list below kinds, you have to first click the "Select Language" bar in the leading left edge of the screen and after that click your recommended language.
7. Submit the problem kind. This will differ from person to person based on one's personal details as well as the nature of one's issue, but make certain to be as extensive as feasible when completing this type. You need to consist of all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an email to show up. Facebook operates West Coast time, so anticipate your e-mail to show up as necessary within 3 to 5 business days.
Technique 3: Submitting a Charm for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't been impaired (or isn't presently impaired), you will not be able to send an allure.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Type in your Facebook email address. You could also utilize a contact number here.
4. Type in your full name. See to it the name noted below straight matches the name on your account.
5. Click Choose Files. You'll also need to upload a picture of an ID-- be it a vehicle driver's license, a permit, or a passport photo.
- If you don't have an image of your ID readily available, take one currently and send it to yourself through email so you can download it to your desktop computer.
6. Click on a file location. For example, you may click Desktop right here.
7. Click your ID image. This will upload it to the Facebook form.
8. Kind details into the "Additional Info" box. This is the area where you could justify the resurgence of your account. Think about including information like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for testimonial. Please keep in mind that you could not receive a response for numerous days.
- If you do not obtain a reaction within a week, try resubmitting your form.
Method 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is beneath the "Password" area in the leading right edge of your screen.
3. Enter your name, e-mail address, or telephone number. Make certain you could access whichever system you opt to choose.
4. Hit Enter.
5. Click Continue.
6. Check your preferred medium of communication for a code. For instance, if you detailed your phone number, you must obtain a text with a code.
- If you pick email, inspect your Spam folder.
7. Kind your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could additionally opt to log out of your account on all devices if you think your account has actually been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has efficiently been reset throughout all Facebook systems (e.g., mobile and also desktop alike).