Phone Number for Facebook Customer Service | Update
By
Alfian Adi Saputra
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Thursday, March 7, 2019
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Contact Facebook Office
Phone Number For Facebook Customer Service
Method 1: Using Facebook Resources
1. Open the Facebook Help Center webpage. If you aren't already logged into Facebook, you'll require click the Log In switch in the top right edge of the page to enter your Facebook e-mail address as well as password.
2. Testimonial the alternatives toolbar. This goes to the top of the display, directly underneath the search bar-- you'll need to drag your mouse cursor over each choice to see its subsections. Your choices consist of the following:
- Making use of Facebook - This section of the Help Center covers standard Facebook functionality, consisting of how-tos on friending, messaging, as well as account development.
- Handling Your Account - Covers items such as your login as well as your profile settings.
- Privacy and Security - Addresses account security, unfriending people, and hacked/fake accounts.
- Plans as well as Reporting - Covers basic coverage (abuse, spam, etc.) along with handling a deceases person's Facebook account as well as reporting hacked or phony accounts.
- You can also look into the "Questions You May Have" and also "Popular Topics" areas on this page, considering that they cover common problems as well as grievances.
3. Select a pertinent area. As an example, if you're having an issue with an impostor account, you 'd select the "Privacy and Safety" section then click Hacked and Fake Accounts.
4. Testimonial added choices. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly bring up a collection of steps that clarify the best ways to treat your scenario.
- For example, Facebook advises managing an impostor account by going to the account's account page, clicking ..., and also clicking Report, then complying with the on-screen directions.
5. Make use of the search bar to quicken your process. To do this, simply click the search bar on top of the Help Center page - it will state something like "Hi (Your Name), how can we help?" - and type in a few words associated with your issue. You ought to see several recommendations turn up in a drop-down menu below the search bar.
- For example, you might key in "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar right here just connect to Facebook's pre-written write-ups-- if you're searching for a solution to a specific issue not covered in the Help Center, skip in advance to the Community page.
6. Open Up the Ads Help Center page. If your service or page is having concerns with ads, your inquiries are generally resolved in this section.
- To explore advertising and marketing, you'll wish to click Creating Ads or Managing Ads.
- For troubles with marketing, you'll should click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you can't discover your current trouble detailed anywhere in the Help Center, your best choice is to seek it in the community forums here.
- You'll see a search bar at the top of this page-- you can look up topics (e.g., handicapped accounts) from here.
Approach 2: Submitting a Problem using the Bbb
1. Open Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This gets on the reduced appropriate side of the website next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Complete the Qualification Questions type. Below, you'll have to click the "Yes" or "No" checkbox for each and every of the adhering to questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can additionally click Clear & Start Over to begin completing the kind once more.
6. Click Proceed. If you want to change the language of the following forms, you should initially click the "Select Language" bar in the leading left corner of the display then click your favored language.
7. Fill in the issue kind. This will certainly vary from person to person based on one's personal details and also the nature of one's complaint, but be sure to be as thorough as possible when completing this form. You need to include every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an email to get here. Facebook operates West Coast time, so expect your email to arrive appropriately within 3 to 5 business days.
Method 3: Sending an Appeal for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really presently impaired), you will not have the ability to send a charm.
2. Click the "submit an appeal" web link. This is toward all-time low of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You could additionally make use of a contact number right here.
4. Enter your complete name. See to it the name provided right here straight matches the name on your account.
5. Click Choose Files. You'll likewise need to submit a picture of an ID-- be it a chauffeur's license, an authorization, or a passport photo.
- If you don't have a picture of your ID available, take one now as well as send it to yourself via email so you can download it to your desktop.
6. Click a file location. As an example, you could click Desktop here.
7. Click your ID image. This will submit it to the Facebook form.
8. Type information right into the "Additional Info" box. This is the area where you can validate the reactivation of your account. Consider including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your form to Facebook for review. Please keep in mind that you might not obtain a reaction for numerous days.
- If you do not receive a feedback within a week, try resubmitting your type.
Method 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is underneath the "Password" area in the top right corner of your display.
3. Type in your name, email address, or telephone number. See to it you can access whichever platform you prefer to select.
4. Hit Enter.
5. Click Continue.
6. Inspect your preferred medium of communication for a code. For example, if you detailed your telephone number, you should obtain a message with a code.
- If you pick e-mail, check your Spam folder.
7. Type your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You could additionally opt to log out of your account on all gadgets if you assume your account has actually been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has effectively been reset across all Facebook platforms (e.g., mobile as well as desktop computer alike).