Call Facebook Support | Update
By
Alfian Adi Saputra
—
Saturday, March 9, 2019
—
Contact Facebook Office
Call Facebook Support
Method 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you aren't already logged into Facebook, you'll require click the Log In button in the leading right corner of the page to enter your Facebook email address and also password.
2. Testimonial the alternatives toolbar. This is at the top of the screen, straight below the search bar-- you'll should drag your mouse cursor over each alternative to watch its subsections. Your choices include the following:
- Using Facebook - This area of the Help Center covers fundamental Facebook performance, consisting of how-tos on friending, messaging, as well as account creation.
- Managing Your Account - Covers products such as your login as well as your profile settings.
- Privacy as well as Safety and security - Addresses account safety, unfriending individuals, and hacked/fake accounts.
- Policies as well as Coverage - Covers fundamental coverage (misuse, spam, etc.) as well as handling a deceases person's Facebook account as well as reporting hacked or fake accounts.
- You can likewise check out the "Questions You May Have" and also "Popular Topics" areas on this page, since they cover common concerns as well as issues.
3. Select an appropriate area. As an example, if you're having a problem with an impostor account, you would certainly select the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Review added alternatives. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a collection of steps that describe ways to fix your situation.
- As an example, Facebook suggests taking care of an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, then complying with the on-screen instructions.
5. Make use of the search bar to expedite your process. To do this, just click the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and enter a couple of words connected to your complaint. You need to see numerous ideas appear in a drop-down menu listed below the search bar.
- For instance, you might key in "impostor account", after that click the "How do I report an account for impersonation?" outcome.
- The search bar below only connect to Facebook's pre-written articles-- if you're searching for a response to a particular issue not covered in the Help Center, miss ahead to the Area page.
6. Open Up the Ads Help Center page. If your company or page is having issues with ads, your inquiries are usually addressed in this section.
- To look into advertising, you'll intend to click Creating Ads or Managing Ads.
- For issues with advertising and marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Go To the Facebook Community page. If you cannot find your current problem detailed throughout the Help Center, your best bet is to look for it in the community forums below.
- You'll see a search bar on top of this page-- you could search for topics (e.g., disabled accounts) from here.
Technique 2: Sending a Complaint using the Better Business Bureau
1. Open up Facebook's Bbb page.
2. Scroll down as well as click Submit a Complaint. This gets on the reduced right side of the website alongside the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Submit the Certification Questions type. Here, you'll need to click the "Yes" or "No" checkbox for each and every of the complying with concerns:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to start filling in the kind again.
6. Click Proceed. If you intend to alter the language of the following types, you need to initially click the "Select Language" bar in the leading left corner of the display and afterwards click your favored language.
7. Fill out the complaint kind. This will certainly differ from one person to another based on one's individual info as well as the nature of one's complaint, yet make certain to be as thorough as possible when filling out this type. You should consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait on an e-mail to get here. Facebook operates on West Coastline time, so expect your e-mail to arrive appropriately within 3 to 5 service days.
Method 3: Sending a Charm for an Impaired Account
1. Open the Disabled Facebook Account page. If your account hasn't already been impaired (or isn't currently impaired), you will not be able to send a charm.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You can additionally use a telephone number here.
4. Type in your full name. See to it the name noted right here directly matches the name on your account.
5. Click Choose Files. You'll additionally need to submit a picture of an ID-- be it a chauffeur's license, an authorization, or a passport photo.
- If you do not have a photo of your ID available, take one currently and also send it to yourself via e-mail so you can download it to your desktop computer.
6. Click on a file location. For example, you could click Desktop here.
7. Click your ID image. This will certainly upload it to the Facebook form.
8. Kind information right into the "Additional Info" box. This is the room in which you could warrant the resurgence of your account. Think about consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will certainly send your type to Facebook for review. Please keep in mind that you may not receive a feedback for several days.
- If you do not get an action within a week, attempt resubmitting your form.
Technique 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is below the "Password" area in the leading right edge of your display.
3. Enter your name, e-mail address, or telephone number. See to it you can access whichever platform you decide to go with.
4. Hit Enter.
5. Click Continue.
6. Examine your chosen medium of communication for a code. For example, if you noted your contact number, you must obtain a text with a code.
- If you pick e-mail, check your Spam folder.
7. Kind your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You can additionally opt to log out of your account on all devices if you think your account has been maliciously appropriated.
10. Key in a new password.
11. Click Continue. Your password has actually efficiently been reset across all Facebook systems (e.g., mobile as well as desktop alike).