Call Facebook Support
By
Alfian Adi Saputra
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Tuesday, December 25, 2018
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Contact Facebook Office
Call Facebook Support
Method 1: Using Facebook Resources
1. Open Up the Facebook Help Center page. If you typically aren't already logged into Facebook, you'll need click the Log In button in the top right edge of the page to enter your Facebook e-mail address and also password.
2. Testimonial the choices toolbar. This is at the top of the screen, straight underneath the search bar-- you'll have to drag your mouse cursor over each choice to watch its subsections. Your alternatives include the following:
- Using Facebook - This section of the Help Center covers standard Facebook capability, consisting of how-tos on friending, messaging, and also account creation.
- Handling Your Account - Covers products such as your login and also your account setups.
- Privacy as well as Safety - Addresses account safety, unfriending people, and hacked/fake accounts.
- Policies and Coverage - Covers fundamental reporting (misuse, spam, and so on) in addition to taking care of a deceases person's Facebook account and also reporting hacked or fake accounts.
- You could additionally look into the "Questions You May Have" and also "Popular Topics" sections on this page, because they cover usual concerns as well as issues.
3. Select a pertinent section. As an example, if you're having an issue with an impostor account, you 'd pick the "Privacy and Safety" section then click Hacked and Fake Accounts.
4. Review additional alternatives. In maintaining with the impostor account example, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will raise a series of steps that describe the best ways to correct your circumstance.
- For example, Facebook recommends dealing with an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, then adhering to the on-screen guidelines.
5. Utilize the search bar to accelerate your procedure. To do this, simply click the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and also enter a couple of words related to your complaint. You must see numerous suggestions pop up in a drop-down menu below the search bar.
- For instance, you might enter "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar below only links to Facebook's pre-written write-ups-- if you're searching for a solution to a certain issue not covered in the Help Center, avoid ahead to the Community page.
6. Open Up the Ads Help Center page. If your service or page is having concerns with ads, your inquiries are typically dealt with in this section.
- To delve into advertising and marketing, you'll wish to click Creating Ads or Managing Ads.
- For issues with marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Check Out the Facebook Community page. If you cannot find your present issue listed anywhere in the Help Center, your best choice is to seek it in the community forums below.
- You'll see a search bar on top of this page-- you can seek out topics (e.g., handicapped accounts) from here.
Method 2: Submitting an Issue by means of the Bbb
1. Open Facebook's Better Business Bureau page.
2. Scroll down and click Submit a Complaint. This is on the reduced best side of the page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Complete the Certification Questions type. Here, you'll should click the "Yes" or "No" checkbox for each of the adhering to questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You can likewise click Clear & Start Over to start filling out the kind again.
6. Click Proceed. If you want to alter the language of the following types, you need to first click the "Select Language" bar in the top left corner of the screen and afterwards click your recommended language.
7. Submit the problem form. This will certainly vary from one person to another based upon one's individual information as well as the nature of one's issue, however make certain to be as thorough as possible when completing this type. You should consist of all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an e-mail to show up. Facebook operates West Coast time, so anticipate your e-mail to arrive accordingly within 3 to five service days.
Technique 3: Sending an Appeal for a Handicapped Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been impaired (or isn't really currently impaired), you will not have the ability to send an allure.
2. Click the "submit an appeal" link. This is toward all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Enter your Facebook e-mail address. You can likewise make use of a telephone number right here.
4. Key in your complete name. See to it the name provided below directly matches the name on your account.
5. Click Choose Files. You'll likewise need to publish a photo of an ID-- be it a chauffeur's certificate, a license, or a passport photo.
- If you do not have a picture of your ID available, take one currently and send it to yourself using e-mail so you can download it to your desktop computer.
6. Click a file location. For instance, you might click Desktop below.
7. Click your ID image. This will certainly submit it to the Facebook type.
8. Type information into the "Additional Info" box. This is the area where you can warrant the reactivation of your account. Think about including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your kind to Facebook for evaluation. Please keep in mind that you may not get a reaction for a number of days.
- If you don't receive a response within a week, attempt resubmitting your kind.
Technique 4: Recuperating Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This alternative is below the "Password" area in the top right edge of your screen.
3. Enter your name, e-mail address, or contact number. See to it you could access whichever platform you opt to choose.
4. Hit Enter.
5. Click Continue.
6. Examine your preferred medium of communication for a code. For example, if you detailed your contact number, you need to get a message with a code.
- If you pick e-mail, check your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once again. You could additionally opt to log out of your account on all devices if you assume your account has actually been maliciously appropriated.
10. Enter a brand-new password.
11. Click Continue. Your password has efficiently been reset throughout all Facebook platforms (e.g., mobile and desktop computer alike).